Frequently asked questions

If you do not see your question below, please contact us and our team will be glad to help.

Senior woman suffering from pain in ankle at home.

What is neuropathy?

Neuropathy refers to nerve damage that can cause pain, tingling, numbness, or weakness often in the hands and feet. Causes vary, including diabetes, injuries, and other medical conditions.

Doctor giving a patient foot treatment

How does the treatment work?

The therapy is designed to stimulate and support nerve function and reduce neuropathic pain. Your plan is personalized based on your symptoms and response over time.

Nurse providing in-home care to a patient

Is this treatment right for me?

The best way to determine fit is a consultation. We’ll review your symptoms, medical history, and goals to recommend appropriate next steps.

Clinician supporting a patient during an in-home visit

Do you offer mobile appointments?

Yes. We provide mobile visits so patients can receive care in the comfort of their home or preferred location, depending on availability.

Source: University College London Hospitals NHS Foundation Trust

More questions

Practical details to help you plan your next steps.

Do I need a referral?

In many cases, no referral is required. If you are working with a physician, we can coordinate care as appropriate.

What areas do you serve?

We provide mobile neuropathy care across North Texas, with a focus on the northern suburbs of the Dallas–Fort Worth area. Availability may vary by day and location.

How do I schedule a mobile visit?

You can request an appointment through our Contact page or call (469) 907-4317. We will confirm your location, preferred times, and next steps.

What should I expect during the first visit?

We will review your symptoms and health history, discuss your goals, and explain recommended treatment options. If appropriate, we will outline a personalized plan and what to expect from ongoing sessions.

How many sessions will I need?

Treatment plans vary by individual. After your consultation, we will recommend a plan based on your symptoms, goals, and response over time, and we will adjust as needed.

Can you coordinate with my physician?

Yes. With your permission, we can share relevant updates and coordinate care with your physician or other healthcare providers to support continuity of care.

Ready for next steps?

Schedule a mobile neuropathy consultation in your home

We will review your symptoms, answer questions, and recommend an appropriate plan delivered in the comfort of your home or preferred location.

Doctor consults with an elderly patient on a couch.